Privacy Policy

Last Updated: May 14, 2025

At Totso, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

We collect information that you provide directly to us when you:

  • Create an account
  • Upload documents
  • Make payments
  • Contact our support team
  • Complete forms on our website

This information may include:

  • Personal identifiers (name, email address, phone number)
  • Account credentials
  • Payment information
  • Documents you upload
  • Communications with us

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Generate reports based on your uploaded documents
  • Send notifications about your account or transactions
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends
  • Protect against, identify, and prevent fraud and other illegal activity

Information Sharing

We may share your information with:

  • Service providers who perform services on our behalf (such as payment processing)
  • Professional advisors, such as lawyers, auditors, and insurers
  • Government bodies when required by law
  • In connection with a business transfer (merger, acquisition, etc.)

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no electronic transmission or storage technology is completely secure. We cannot guarantee that the security measures we have in place will never be defeated.

Data Retention

We store your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Services

Our service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Children's Privacy

Our service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: corporate@fidumtechnologies.com