Terms of Service

This website is operated and managed by "Fidum Technologies". Please read these Terms of Service ("Terms") carefully before using the Totso website and services.

1. Agreement to Terms

By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the service.

2. Description of Service

Totso provides a platform for users to upload documents, generate reports, and manage their profile information. Our services include document processing, report generation, and related features as described on our website.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding the password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to disable any user account if, in our opinion, you have violated any provision of these Terms.

4. User Content

Our service allows you to upload, submit, store, and share content, including documents and personal information. By uploading content to our service, you:

• Grant us the right to use, modify, perform, display, reproduce, and distribute such content solely for the purpose of providing our services to you
• Represent and warrant that you own or have the necessary rights to such content and that it does not violate the rights of any third party

5. Prohibited Activities

You agree not to:

• Use the service for any illegal purpose or in violation of any laws
• Upload or transmit viruses, malware, or other malicious code
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the integrity or performance of the service
• Harass, abuse, or harm another person
• Submit false or misleading information
• Use our service to generate or distribute spam
• Infringe the intellectual property rights of others

6. Payment Terms

Certain aspects of our service may require payment. By using these features, you agree to pay all fees and applicable taxes in a timely manner. All payments are non-refundable unless otherwise specified or required by law.

We use third-party payment processors and do not store your full payment information on our servers.

7. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of Totso and its licensors. The service is protected by copyright, trademark, and other laws of both India and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Totso.

8. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason, including without limitation if you breach the Terms.

Upon termination, your right to use the service will immediately cease. If you wish to terminate your account, you may simply discontinue using the service or contact us to request account deletion.

9. Limitation of Liability

In no event shall Totso, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the service
• Any conduct or content of any third party on the service
• Any content obtained from the service
• Unauthorized access, use or alteration of your transmissions or content

10. Disclaimer

Your use of the service is at your sole risk. The service is provided on an "AS IS" and "AS AVAILABLE" basis. The service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.

13. Refunds and cancellations

In case of any issues with payment processing or requests for any refunds, kindly reach out to below mentioned email ID. If the refund is approved, it will take 7-15 working days to credit in your account.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: corporate@fidumtechnologies.com
Phone: +91 9619814713
Address: 15th floor, ABM House, Bandra West, Mumbai

15. Other Inquiries

For any other inquiries, please use the contact information above.